Trader Support & Contact Hub

Always By Your Side; Contact Us

Our support and technical team is available 24/7 at all stages of your trading journey to answer questions and resolve any concerns.

< 15m Response

Support Ticket System

The most direct way to check challenge accounts, report technical issues or transaction details.

Live Online

Telegram Support & Community

Fast assistance from support moderators, bonus announcements, and payout transparency records.

Official Desk

Official Support Email

For partnership inquiries, institutional accounts, formal proposals, or legal matters.

Active 24/7

Working Hours & 24/7 Desk

Our tech and finance teams work around the clock, 7 days a week, including weekends and holidays.

Send a Direct Message

Fill out the form below. Our support team will review and follow up with you via email or messenger.

Frequent Trader Questions

You might find the exact answer to your question right here:

How can I buy a new trading challenge?

Go to your Dashboard, navigate to "Buy Challenge", choose your account size and preferred platform.

Go to Challenge Store →
How are drawdown limits and profit targets calculated?

Drawdown limits are 5% daily and 10% overall, based on initial balance. There are no time limits.

Read Rules & Terms →
How long does a profit withdrawal take?

Traders profit payouts are typically processed and transferred to your crypto wallet within 12-24 hours.

View Payout Center →
Committed Trader Protection

All trader messages and tickets are logged and supervised by senior desk managers to ensure maximum satisfaction and integrity.